Privacy Policy

Effective Date: 15/07/2025
Last Updated: 06/10/2025

1. Introduction

Frontier One Ltd (“Frontier One”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use, and safeguard information when you visit our website www.frontierone.co.uk, contact us, or engage our services.

We act as a Data Controller in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Contact details: name, email address, phone number, company name, job title.
Communication data: details provided when you contact us or submit an enquiry form.
Technical data: IP address, browser type, and usage statistics (via cookies or analytics tools).
Business data: information relating to procurement, tenders, or supplier partnerships.

We do not collect sensitive personal data unless it is voluntarily provided for a specific purpose (e.g., contractual due diligence).

3. How We Use Your Data

We process data only when necessary and for legitimate business purposes, including to:

Respond to enquiries or requests for information.
Manage supplier and subcontractor relationships.
Perform contractual obligations and provide services.
Meet legal and regulatory requirements.
Improve our website and user experience.

4. Legal Basis for Processing

We rely on the following lawful bases:

Consent – where you provide it voluntarily (e.g., web forms).
Contract – to perform obligations under an agreement.
Legal obligation – to comply with statutory requirements.
Legitimate interest – for reasonable business operations such as communication or tender participation.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected or as required by law.

6. Data Sharing

We may share limited data with:

Trusted subcontractors or suppliers involved in service delivery.
Professional advisors (e.g., auditors, insurers, legal representatives).
Regulatory bodies if legally required.

We do not sell or rent personal data to third parties.

7. Data Security

We implement appropriate technical and organisational security measures to protect data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction or deletion
Restrict or object to processing
Data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies

Our website may use cookies to enhance functionality and analyse site usage. You can manage or disable cookies in your browser settings.

Data Protection Policy

1. Purpose

This policy outlines how Frontier One Ltd ensures compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in relation to personal data handling.

2. Our Commitment

Frontier One is committed to:

Lawful, fair, and transparent processing of all personal data.
Collecting data only for explicit, legitimate purposes.
Ensuring data accuracy and minimising retention periods.
Maintaining security and confidentiality.
Upholding individuals’ data protection rights.

3. Data Principles

We adhere to the following principles:

Lawfulness, fairness, and transparency
Purpose limitation
Data minimisation
Accuracy
Storage limitation
Integrity and confidentiality

4. Roles and Responsibilities

Data Controller: Frontier One Ltd determines how and why data is processed.
Employees and Partners: Must handle data in accordance with this policy.
Third Parties: Must agree to data protection clauses in all contracts.

5. Data Subject Rights

Individuals can request access, correction, or deletion of their personal data by emailing info@frontierone.co.uk.

All requests are logged and processed within one calendar month.

6. Data Security

Frontier One applies robust controls, including password protection, limited data access, encryption, and secure data storage.

Breaches will be reported to the Information Commissioner’s Office (ICO) within 72 hours if required.

7. Data Retention & Disposal

Data is retained only as long as necessary. Upon expiry, it is securely deleted or anonymised.

8. Training & Awareness

Staff and subcontractors receive data protection awareness during onboarding and are required to follow this policy at all times.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
info@frontierone.co.uk
71–75 Shelton Street, London, WC2H 9JQ